Your questions will be 98% covered in the FAQ.
But please do not hesitate to let us know for any questions if you could not find the answers there!
We strive to respond within 24 hours.
Please only message us *ONCE* in the span of 24 hours. This will help us support you faster.
Multiple emails at once will be flagged as SPAM which we will not be able to open. If you have contacted us via Facebook/Twitter, please do not spam us with multiple emails.
Customer support hours:
Mon - Fri, 10:00 - 19:00 (JST)
2-19, Kanda-sudacho, Chiyoda-ku, Tokyo, Japan